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Norton Review

Michael

In a Nutshell

Norton primarily offers security solutions for enterprise-scale businesses, but the Norton 360 line offers cybersecurity for home use. The service offers antivirus and anti-malware protection, cloud file backup, a VPN, a password manager, and more. Norton 360 includes LifeLock, which protects you against identity theft and monitors your credit.

pros

  • Antivirus, anti-malware, and anti-ransomware protection
  • Includes cloud storage for backup
  • Secure VPN

cons

  • LifeLock monitoring costs extra
  • Cloud storage space is very limited

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Highlights

  • Features: Antivirus coupled with complete online protection
  • Ease of Use: Very little experience needed
  • Reliability: Comes with Virus Protection Promise
  • Value: Fairly inexpensive unless you need LifeLock monitoring
  • Money-Back Guarantee: 60-day 

Best For

  • Anyone worried about viruses and malware
  • Securing your passwords
  • Protecting against identity fraud
  • Connecting to the Internet securely

Why Choose Norton

Norton's 360 service protects your devices against nearly every online threat. The software uses artificial intelligence and a powerful human cybersecurity team to identify viruses, malware, and ransomware. A firewall automatically monitors your web traffic and flags or blocks threats, making it harder for malicious files to slip onto your computer. On top of that, an integrated password manager and VPN help to secure your online accounts without any work on your part.

Importantly, Norton also works with LifeLock to protect against identity fraud. You can get text, email, or phone alerts anytime there’s suspicious behavior around your name, credit, or social security number. LifeLock will even insure you up to $1 million for the costs of dealing with a stolen identify.

  • What Norton Offers
  • Antivirus, anti-malware, and anti-ransomware software
  • Cloud backup
  • PC-based firewall
  • Password manager
  • Parental controls for web surfing on home network
  • Secure VPN
  • Dark web monitoring
  • LifeLock credit and identity fraud monitoring

Norton bundles a number of different cybersecurity tools into the Norton 360 package. The service not only protects against viruses and malware, but also against identity theft. The VPN, password manager, and firewall work together to ensure your accounts and devices are completely secure against online threats and hackers. All of this is backed up by Norton’s Virus Protection Promise, which offers a refund if you get a virus that the company can’t remove.

Malware

One of the premier antivirus providers on the market, Norton offers a full suite of cyber security features to combat malware, ransomware, and virtually every type of cyber threat. Norton’s software is powered by artificial intelligence and machine learning technology that can automatically detect malware and ransomware. Furthermore, the product includes 24-hour response teams that offer real-time monitoring, plus smart firewalls and ID theft and VPN add-ons. 

Ransomware 

Norton is one of the most respected names in cybersecurity and has proven itself a top-notch defender against ransomware attacks. Powered by artificial intelligence and machine learning, it monitors unauthorized activity in real time as you surf the web, keeping the data on your computer, phone, and tablet safe so you can feel protected while sharing sensitive personal and financial information online. Norton also includes 24-hour response teams and offers ID theft and VPN add-ons for added security.

Features

Norton offers three different versions of the Norton 360 cybersecurity package. All of the service tiers offer complete protection against viruses and malware. The big differences are in how many devices you can use and whether or not you get identity theft protection from LifeLock.

  • Norton 360 Standard - Offers protection for 1 device, whether a computer, tablet, or smartphone. This plan includes 10 GB of cloud storage for file backups, but does not include identity fraud and credit monitoring.
  • Norton 360 Deluxe - Protects up to 5 individual devices and allows you to set parental controls for any device on your network. The Deluxe plan also includes 50 GB of cloud storage space, but does not include LifeLock protection.
  • Norton 360 with LifeLock Select - This is the plan for anyone who wants credit monitoring and protection against identify theft. It includes alerts for suspicious behavior, helps protect you in case of a lost wallet, and offers up to $1 million in insurance to help you recover from identity theft. The plan also covers up to 5 devices and gives you 100 GB of cloud storage space.

Parental Control

Norton Family is Norton’s parental control tool. It includes several features to help keep children safe online. PC, Android, and iOS are supported.

Web supervision: Norton Family can report details of protected devices’ internet browser histories allowing parents to see exactly what children are getting up to on the internet.

Mobile app supervisions: Norton allows parents to monitor which applications children have downloaded onto protected devices. Additionally, parents can choose to forbid specific applications—like Twitter or Facebook—while permitting all others. The app can also report upon the most accessed applications on the device.

Additionally Norton Family can:

  • Set time limits: The program can limit the times of day or days of the week when the device can be accessed. Time curfews can also be enforced. This feature is available on desktop editions.
  • Provide reports from all local child apps on the online monitoring dashboard. 
  • Additionally, Norton Family can monitor and record search activity across all mobile applications that retain a history—including web browsers, YouTube, and others.

Ease of Use

Getting started with Norton 360 is extremely simple. The first step is downloading and installing the software, which is available for PCs, Macs, and iOS and Android devices. Once you open the software and login to your account, you can see how many licenses you have and how many you are using.

All of the service’s tools are accessed from a single dashboard. It’s worth clicking on each of the individual icons when you first launch, since that will allow you to customize scan frequency, install the password manager extension, and run the VPN. While the firewall is a bit more complicated to adjust, you can search the settings and toggle permissions for specific web pages to fine-tune your security.

Detection Rates and Reliability

Norton boasts one of the largest private cybersecurity teams in the world, and the company has a very strong track record when it comes to defending individuals and businesses. Norton 360 achieved perfect scores from the independent antivirus testing labs SE Labs and AV-Test Institute. In a test by PCMag, the software automatically eliminated malware threats from 97 out of 100 infected URLs.

If malicious software does get through to your computer, Norton stands behind its product with the Virus Protection Promise. If your device is infected with a virus or malware that the company can’t remove, you’ll be refunded the entire cost of your Norton 360 subscription.

Pricing


Norton 360 Standard
Norton 360 Deluxe
Norton 360 with LifeLock Select
Cost
$7.99 per month or $39.99 per year
$7.99 per month or $49.99 per year
$9.99 per month or $99.99 per year
Number of Devices
1
5
5
Antivirus and Anti-malware
Yes
Yes
Yes
VPN
Yes
Yes
Yes
Cloud Backup
10 GB
50 GB
100 GB
Multi-Device Sync
No
Yes
Yes
Firewall
Yes
Yes
Yes
Password Manager
Yes
Yes
Yes
Parental Controls
No
Yes
Yes
Dark Web Monitoring
Yes
Yes
Yes
Identity Theft and Credit Monitoring
No
No
Yes

Value for Money

Given how comprehensive Norto 360’s suite of cybersecurity tools is, the service offers a very good value. Norton 360 Deluxe in particular is less expensive than most similar software offerings that allow you to protect all of the computers and smartphones in your home.

The service gets considerably more expensive if you want to add LifeLock identity protection. However, the cost is still comparable to competing cybersecurity software options that don’t offer credit monitoring.

Help and Support

Norton offers 24/7 support by phone, web chat, or email for Norton 360 customers. The company also offers a comprehensive documentation center, a user forum where you can pose questions, and a security center where you can learn more about emerging online threats. If you have identity fraud monitoring from LifeLock, that team is also available by phone around the clock. 

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Bottom Line

Norton’s Norton 360 cybersecurity suite is a cost-effective way to protect yourself and your devices against online threats. The software is fairly comprehensive, offering everything from antivirus and firewall protection to a VPN and password manager. You can also take advantage of Norton’s partnership with LifeLock to protect your identify and get alerts about suspicious credit activity.

About Norton

Norton was founded in 1987 and provides cybersecurity solutions for individuals and businesses. The company split in 2014 to focus on security, and is now known as Norton LifeLock. Norton differentiates itself by offering enterprise-scale security plans and boasts one of the largest private cybersecurity teams in the world.

Michael Graw is a freelance writer and journalist based in the Pacific Northwest. From a background in environmental science, he now focuses his research on emerging technology, software, and economics.

Norton customer reviews

Based on 48 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

8 months ago

Nothing to dislike. I've used their product for many years, and have never had any viruses attack my computer. Great experience because I've never had to think about using their product. I do also like that they always will tell you about how many viruses are detected and cleared. It makes me aware that I'm not paying for nothing. I do enjoy it.

8 months ago

Because it fit the question and because there is always room for improvement.

8 months ago

Norton LifeLock appears to be very secure I like the very detailed and easy to read vision board.

8 months ago

Have been a loyal customer for the past 5 or 6 years.. They make sure your info is safe.

8 months ago

It's super easy to use and set up. I have never had a security issue while using.

8 months ago

I love Norton LifeLock because it has a very strong security in It's system.

8 months ago

I have had to issues and have received what I believe is the quality I paid for at a great price.

9 months ago

Good product and I feel safer with using it. This society at times can be really unsafe. I feel like I do not have to worry about my personal information with it in place. Good service and trustworthy. It is worth the money that I have spent on these services.

9 months ago

Norton LifeLock has significantly change the way that I am able to secure my information online. I have used other companies software's and they were not nearly as effective as Norton. The only time I've ever had to contact them was a pleasant experience to.

9 months ago

Has excellent customer service department. Reasonable prices and can be accessed online twenty-four hours a day seven days a week.

9 months ago

Reliability throughout the year & holidays & having access when I need them most.

10 months ago

Norton Lifelock is the best in their field I will continue to use them forever.

10 months ago

Very easy to use and I never had any issues. Pricing is very expensive but this seems to be the case with every provider.

10 months ago

So far everything they have advertised doing, it has happened, with no problem whatsoever. I have not yet had a problem.

10 months ago

Well it has a very high, risk free, security encryption protection that keeps my personal information against cyber hackers looking to invade my account. It is also very affordable to use and it also guarantees my satisfaction absolutely which is another asset I love having.

10 months ago

Norton Lifelock makes my husband and I feel cyber safe. And if for some terrible reason someone does hack into our information they offer an attorney to represent us.

10 months ago

I feel like Norton LifeLock is one of the better protection services out there. It does everything you need.

10 months ago

Norton products make you feel very secure, they are a very caring company that allows users to feel safe online.

10 months ago

Good protection and good value for the money. I had my identity stolen and I needed that extra protection.

10 months ago

Norton Lifelock has provided peace of mind when I am out there surfing the net and utilizing various websites, knowing that my information is being protected by the best in the business. I also find the periodic "clean-up" of my computer invaluable to keeping my computer running at optimal performance!

48 reviews